Processing and Shipping Policy
TUXUAN GLOBAL PROCESSING AND SHIPPING POLICY
We deliver premium cashmere clothes and wedding accessories worldwide. Orders are processed within 1-3 business days. Cut-off: Orders before 12:00 ET ship same day.
United States
Carrier: Fedex / China EMS
Standard: 7-10 business days
Expedited: FedEx Priority (3-5 business days)
Key Markets
| Country | Standard Shipping | Expedited | Carrier |
| Canada | 7-15 business days | 3-5 business days | Canada Post/Fedex |
| Australia | 10-15 business days | 3-5 business days | Australia Post/Fedex |
| UK | 7-12 business days | 3-5 business days | Royal Mail/Fedex |
| EU* | 10-18 business days | 3-5 business days | Local Post/FedEx |
*Includes France, Spain, Germany, Italy.
Other Destinations
Asia: 7-18 business days
Middle East: 10-20 business days
South America: 15-25 business days
Carriers vary by country; FedEx available for expedited orders.
Notes
Tracking: Provided for all shipments.
Customs: Import duties/taxes are customer’s responsibility.
Delays: Exclude weekends/holidays; subject to carrier disruptions.
Support: Contact local post office first, or email info@tuxuan.co with order number.
